The Fidelis Care Blog

Providers are required to maintain up-to-date demographic information to ensure efficient and timely processing of claims, accurate provider directory information, and appropriate contact information for communication.

The Fidelis Care ‘Veggies to Go’ program distributed 1,895 bags of healthy food to individuals and families in need during its 2024 season. That adds up to a total nearly 80,000 pounds of fresh fruits and vegetables given away since the program began in 2022. Veggies to Go addresses nutrition and food insecurity in urban and rural communities across New York State. “Nutrition is healthcare,” said Fidelis Care Sales and Marketing Director Shannon Lombardo. “We know that one bag of fresh fruits and vegetables is not going to solve a family’s food insecurity. But the Fidelis Care Veggies to Go program is a great way to connect people with resources and agencies that can help address their longer term needs.”

Have you felt unusually sad or depressed recently? If so, you may have seasonal affective disorder (SAD). SAD is a type of depression that usually starts in the late fall or early winter. Factors like shorter days, less sunlight, and changes in biological or bodily rhythms may lead to SAD. Millions of Americans are estimated to have SAD. Women are four times more likely than men to be diagnosed with SAD.

Fidelis Care is pleased to inform you that the most recent 2024 QARR/HEDIS Care Gap Report has been posted on Provider Access Online (provider portal).

The following sections of the Fidelis Care authorization grids have been updated effective January 1, 2025.