The Fidelis Care Blog

The Fort Drum Regional Health Planning Organization (FDRHPO) has successfully completed its one-year pediatric oral health pilot program, funded by a Fidelis Care rural health innovation grant focused on preventive care. The initiative, launched to address persistent barriers to pediatric dental care in the North Country, resulted in substantial increases in preventive oral health services and education.

If you or someone you love has chest pain, going to the emergency room can feel scary. Knowing what will happen can help you feel safer. When you arrive, the doctors and nurses will work fast to check your heart. 1. Quick Check When You Arrive A nurse will ask how you feel and how bad the pain is. If the pain sounds serious, you will be seen right away. They might put a monitor on you to check your heart rate and oxygen. 2. Heart Test (EKG) You will likely get a heart test within 10 minutes. The test is called an electrocardiogram

History is made of fine details that form a much larger picture. These intricate lines and strokes shape who we are. February commemorates the rich Black history that has allowed me to stand in my achievements today. This month reminds me of my mission: to pour into my community.

In 2026, we honor the 100th anniversary of the very first Negro History Week, created in 1926 by historian Dr. Carter G. Woodson. This important week later grew into what we now call Black History Month. Dr. Woodson wanted to make sure that the achievements and stories of Black Americans were recognized, taught, and celebrated across the United States.

February is Children’s Dental Health Month. It’s a great time to focus on the importance of good dental care for kids. Strong, healthy teeth help children speak clearly, chew their food, and feel confident when they smile. Building good habits early can prevent problems like cavities, gum disease, and pain.

Fidelis Care would like to inform providers of an important update from New York State regarding Child Health Plus (CHPlus) eligibility requirements.

Join us for a focused overview of the CoC+ program and how it supports coordinated, patient-centered care.

Fidelis Care would like to advise Providers of an update to the Private Duty Nursing (PDN) manual as of July 1, 2026.

Having open conversations about health can make a big difference and help break the stigma around asking for help or going to the doctor. Men’s Health Month is a perfect time to remind men and boys that taking care of both physical and mental health is important. Why Preventive Care Matters Many health problems can be treated more easily when they are found early. That’s why regular checkups and screenings are important. “A common myth I hear is, ‘If I feel fine, I don’t need to see a doctor,’” Senior Medical Director Dr. Jermel Hawkins said. “This is untrue. Many diseases are silent

As a reminder, providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately. Through the Availity Essentials portal, CQV streamlines documentation and improves quality scores while reducing administrative burden.