The Fidelis Care Blog

Every April, Black Maternal Health Week (BMHW) serves as a powerful call to action, highlighting the urgent need to address disparities in maternal health outcomes for Black women. Black Maternal Health Week is more than a week of awareness - it is a movement advocating for justice, equity, and dignity in maternal care.

In observance of National Minority Health Month this April, Fidelis Care is raising awareness about the health disparities facing minorities. According to the Centers for Disease Control and Prevention (CDC), minority groups are more likely to have chronic conditions such as diabetes, heart disease, and obesity.

April is frequently regarded as a time of rebirth, heralding the arrival of spring. During this month, flowers begin to bloom, birds fill the air with song, and the sun shines brightly, symbolizing renewal, growth, and new beginnings. And April is recognized as Counseling Awareness Month, highlighting the importance of mental health and support.

Doctors play an important role in keeping people healthy. They provide expert care, guidance, and compassion to patients every day. In honor of National Doctors’ Day, Fidelis Care thanks doctors everywhere who make a difference in our communities. We visited with doctors from provider partners Compassionate Family Medicine in Syracuse, Polaris Healthcare Visiting Docs in Spring Valley, and WNY Medical in Buffalo to get their thoughts in observance of National Doctors’ Day.

The Essential Plan is a low-cost health insurance plan through NY State of Health, the Official Health Plan Marketplace. It has no monthly premium, no deductibles, and no or low out-of-pocket costs. The Essential Plan provides medical, dental, and vision coverage. Eligible individuals can include:

Fidelis Care will host two Provider Office Hours in September 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2025.

Healthy aging is about making choices that support your body and mind to live a fulfilling life as you grow older. In observance of Healthy Aging Month, here are some simple, powerful tips to help you age well and feel your best: 1. Move Your Body Every Day Try to exercise every day. If you can, do strength training (like lifting light weights or using resistance bands) at least three times a week.

SYRACUSE, NY (August 20, 2025) –Fidelis Care, a statewide health plan with more than 2.4 million members in New York State, and Wellcare are excited to announce their continued sponsorship of the 2025 Great New York State Fair. As a committed partner, Fidelis Care and Wellcare are proud to support both the Women’s Day celebration and the Fair Cares program, reinforcing their dedication to improving community health and accessibility for all New Yorkers.

To ensure timely processing and avoid delays, providers should limit all prior authorization fax transmissions to 75 pages or less. Faxes exceeding 75 pages may be delayed or fail to process, which could impact our ability to efficiently and comprehensively process the request.