The Fidelis Care Blog

August is National Immunization Awareness Month. It’s a time to highlight the important role vaccines play in protecting individuals, families, and communities. Vaccines are one of the safest and most effective ways to prevent serious diseases and reduce their spread. Childhood immunizations protect against serious diseases such as measles, mumps, rubella, polio, Hepatitis A and B, and more. These vaccines help children stay healthy and provide protection as they grow into adulthood. The American Academy of Pediatrics has a recommended schedule that you can view here. Vaccinations are not just for children. Staying up to date with recommended vaccines is also important

During National Health Center Week from August 2 to 8, Fidelis Care recognizes the community health centers that help New Yorkers access the care they need to live healthier lives. Across cities, suburbs, and rural areas, these organizations provide quality healthcare, connect people with important resources, and help improve the health of their communities.

Learning to swim is one of the most important skills a child can learn. Drowning is among the leading causes of death for children ages 1-4, with most of these incidents occurring in the family’s own pool. Luckily, children can start swim lessons as early as 6-12 months old. We know finding budget-friendly options can be challenging, so we’ve compiled a list of some of the free and discounted swim lesson options around New York State. Check in with your local YMCA or parks department for additional help. Free/Discounted Swim Lesson Resources: City Swim Project, based in Buffalo, offers free swim lessons

Eating fresh fruits and vegetables is an important part of staying healthy. They provide our bodies helpful nutrients like vitamins, minerals and fiber. You may have seen news reports about an illness called cyclosporiasis. People can get cyclosporiasis after eating food or drinking water that has a tiny germ in it. Sometimes, this can happen with fresh produce. Fresh fruits and vegetables are still healthy choices. You can lower your risk of getting sick by washing, peeling and cooking them. What Are the Symptoms? The most common symptom is watery diarrhea. Other symptoms may include: Loss of appetite Stomach cramps Nausea Vomiting Tiredness Weight

July is National Minority Mental Health Awareness Month. This observance shines a light on the unique challenges faced by Black, Hispanic, and other communities of color, while calling for action to improve access, trust, and quality of care. At La Casa de Salud, a Fidelis Care behavioral health grant recipient, we focus on the whole person. Mental health shapes how we think, feel, make decisions, and care for ourselves. When mental health is not supported, everything else becomes harder. The Reality: Need Is High, Access Is Not Mental health challenges are common, but care does not reach everyone equally. Black and Hispanic communities

Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.

NEW YORK, NY (October 7, 2026) Fidelis Care, a statewide health plan with more than 2 million members in New York State and a Centene Corporation company, announced today its rating from the National Committee for Quality Assurance (NCQA). New York Quality Healthcare Corporation, dba Fidelis Care, has earned a 4-star rating from NCQA’s Health Plan Ratings 2026: Medicaid. NCQA's annual Health Plan Ratings assesses plans on clinical quality and member experience. The 4-star NCQA rating reflects Fidelis Care's continued progress in areas that support high-quality care, improved health outcomes, and a positive member experience across New York State. Among the areas contributing

Fidelis Care would like to remind our providers of a claim denial reason code that is used when COB claim resubmission requirements are not met.

September is National Substance Use Prevention Month, a time to raise awareness, reduce stigma, and promote prevention, harm reduction, treatment, and recovery resources for individuals and families affected by substance use disorders.

The HEDIS® behavioral health F-series measures focus on timely transitions of care following behavioral health and substance use-related hospitalizations or emergency department visits.