The Fidelis Care Blog

I cherish being a social worker. It has helped me become a better person who is more patient and resilient. I started in the social work profession as an HIV caseworker at an organization that assisted the immigrant population. My role involved addressing barriers to healthcare access. I then transitioned into the role of a medical social worker at a community health center. This experience allowed me to work with patients across different age groups, including children, adults, and the elderly.

National Poison Prevention Week is March 16-22, 2025. The annual observance reminds us to keep children safe from poisons. Kids are curious and like to explore their home. Each year, thousands of kids go to the emergency room after ingesting harmful substances, according to the National Institutes of Health (NIH). These range from medications to cleaning products to batteries. Parents can take some easy steps to avoid accidental poisonings around the home.

March is Social Work Month, a time to reflect on the invaluable contributions that social workers make to individuals and communities. At Greater Mental Health of New York*, we believe that everyone deserves greater mental health – and our team of passionate and dedicated social workers helps make this possible every day.

Good sleep is part of a healthy lifestyle. But did you know that there’s a big connection between sleep and emotional well-being? Research and scientific agencies, like the World Health Organization, Centers for Disease Control and Prevention, and National Institutes of Health agree that sleep and mental health are closely related. Here are some commonly asked questions and answers about sleep:

During Women’s History Month, Fidelis Care is pleased to recognize our 2025 Women of Impact. They serve our communities through education and inspiration. We salute these providers and community partners for making a difference every day. Their work keeps us moving forward together.

Fidelis Care will host three Provider Office Hours in August 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The following section of the Fidelis Care authorization grids have been updated effective September 1, 2025.

August is National Immunization Awareness Month. It’s a time to highlight the importance of vaccines for people of all ages. Vaccines are a safe and effective way to protect yourself, your loved ones, and your community from serious diseases. Staying up to date with recommended immunizations helps prevent the spread of illness and keeps everyone healthier. Talk to your primary care provider (PCP) about which vaccines are right for you and your family.

Fidelis care would like to inform all participating providers that we will be conducting an Access & Availability Survey in the coming weeks. This survey ensures that providers are meeting NYS mandated Access & Availability standards for all Fidelis Care members.

Fidelis Care would like to inform providers of a postpartum visit incentive being offered through the New York State (NYS) Medicaid program.