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The Fidelis Care Blog


4/10/2025 • Posted by Dr. Jermel Hawkins, Fidelis Care Senior Medical Director • in Health and Wellness, Health-Related Social Needs, In The Community
In observance of National Minority Health Month this April, Fidelis Care is raising awareness about the health disparities facing minorities. According to the Centers for Disease Control and Prevention (CDC), minority groups are more likely to have chronic conditions such as diabetes, heart disease, and obesity.
4/1/2025 • Posted by Helen Evans, Ardent Solutions Associate Director
April is frequently regarded as a time of rebirth, heralding the arrival of spring. During this month, flowers begin to bloom, birds fill the air with song, and the sun shines brightly, symbolizing renewal, growth, and new beginnings. And April is recognized as Counseling Awareness Month, highlighting the importance of mental health and support.
3/28/2025 • Posted by Fidelis Care • in In The Community
Doctors play an important role in keeping people healthy. They provide expert care, guidance, and compassion to patients every day. In honor of National Doctors’ Day, Fidelis Care thanks doctors everywhere who make a difference in our communities. We visited with doctors from provider partners Compassionate Family Medicine in Syracuse, Polaris Healthcare Visiting Docs in Spring Valley, and WNY Medical in Buffalo to get their thoughts in observance of National Doctors’ Day.
3/27/2025 • Posted by Fidelis Care • in Health and Wellness, Health Insurance Basics
The Essential Plan is a low-cost health insurance plan through NY State of Health, the Official Health Plan Marketplace. It has no monthly premium, no deductibles, and no or low out-of-pocket costs. The Essential Plan provides medical, dental, and vision coverage. Eligible individuals can include:
3/24/2025 • Posted by Julia Williams, Brave Health Chief Clinical Officer • in In The Community
At Brave Health, we are committed to making high-quality behavioral healthcare accessible to those who need it most. As a virtual provider of mental healthcare, we offer telehealth services designed to remove barriers to access, ensuring individuals receive support regardless of location, transportation, or time constraints. Our partnership with Fidelis Care allows us to extend these critical services to Medicaid members across New York, providing them with high-quality, effective, and timely care.
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8/1/2025 • Posted by Provider Relations
As part of our ongoing Payment Integrity Program, a new initiative will begin September 1, 2025.
8/1/2025 • Posted by Dr. Nicole Belanger-Reynolds, Medical Director
August is “Kids Eat Right Month.” It’s a time to encourage children to build healthy habits that can last a lifetime. With the school year approaching and routines shifting, it’s the perfect moment to pause and take a closer look at what our kids are eating—and how we can better support them. Healthy eating isn’t about strict rules or “perfect” meals. It’s about creating a balanced approach to food that fuels our children’s bodies and minds - one meal (and one snack!) at a time.
8/1/2025 • Posted by Fidelis Care
Each August, we celebrate National Health Center Week to recognize the people and places that help keep our communities healthy. Health centers are more than just clinics, they are trusted neighbors that provide comprehensive care to millions of families, regardless of their income or background.
8/1/2025 • Posted by Provider Relations
Fidelis Care would like to announce a new Explanation of Benefit (EOB) adjustment reason code that will be applied to claims where Fidelis Care has received a primary carrier payment.
7/30/2025 • Posted by Stacie France, Coordinator of Health Access Services - OPTIONS Program – Oswego County Opportunities, Inc.
Each year, National Breastfeeding Month in August offers a chance to celebrate the strength, resilience, and nurturing power of mothers, and to recognize the community efforts that make breastfeeding success possible. At Oswego County Opportunities, Inc. (OCO), we know that breastfeeding is about more than milk, it’s about connection, healing, and the foundation of lifelong health.
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