The Fidelis Care Blog

With baby boomers turning 60 and older, more family members are helping to care for aging parents or loved ones. It’s a big job, but there are ways to make it easier and keep your parents living independently for as long as possible. Caring for aging parents can mean helping with things at home or in the community—like cooking, cleaning, or just being there for them. It’s not always easy, though.

Do you feel tired a lot? Sleep, stress, and hormones all work together to keep us healthy and happy. When they get out of balance, it can cause problems for our body and mind. If we learn how they connect, we can find ways to feel better.

Asthma and allergies can worsen with the warmer weather. Weeds, trees, grass, and other plants begin to bloom. They spread pollen and other allergens. Allergies are one of the most common chronic diseases. They are caused by the immune system’s reaction to allergens. Allergy symptoms happen when a person with an allergy comes into contact with the allergen. This can happen by touching, eating, or breathing in an allergen.

Today is National Fentanyl Awareness Day. This is a day to understand and protect our communities from the deadly threat of illegal fentanyl and counterfeit prescription pills. Fentanyl is a synthetic opioid that is stronger than morphine and heroin. It is used to medically manage severe pain, often after surgery or for some cancer patients. Illegal fentanyl causes overdose deaths. It is often mixed with other drugs, making them more potent and dangerous. It’s important to know how to prevent an overdose, recognize signs of an overdose, and what life-saving measures are available.

Fidelis Care and nonprofit maternal health organization Mom Starts Here recently partnered to open a Baby Item Network supplies closet at the Fidelis Care Utica Community Office. It’s free to all Medicaid recipients.

As we approach the final quarter of the year, we’re entering a critical phase of the Continuity of Care (CoC) program. Our shared goal remains clear: to ensure patients receive timely, high-quality care while closing the most impactful clinical gaps by December 31.

Fidelis Care will host three Provider Office Hours in November 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.

When someone you care about finds out they have breast cancer, it can be scary and confusing—for them and for you. You might not know what to say or how to help. But just being there for them can make a big difference. Here are some simple and kind ways to support a loved one during this tough time.

Fidelis Care would like to remind providers of a postpartum visit incentive being offered through the New York State (NYS) Medicaid program and inform providers of extended claim submission dates.