The Fidelis Care Blog

Fidelis Care and nonprofit maternal health organization Mom Starts Here recently partnered to open a Baby Item Network supplies closet at the Fidelis Care Utica Community Office. It’s free to all Medicaid recipients.

Fidelis Care opened its 2025 Veggies to Go produce giveaway season by distributing more than 150 bags of fresh fruits and vegetables at events hosted by Genesee ACE Employment in Batavia on March 15 and the Watertown YMCA on March 26. Veggies to Go addresses nutrition and food insecurity in urban and rural communities across New York State.

Measles cases are on the rise in the United States and Canada. Getting vaccinated for measles and other infectious diseases is the best protection. The measles-mumps-rubella (MMR) vaccine protects against measles, mumps, and rubella. Children should get two doses of the MMR vaccine, starting with the first dose at 12 to 15 months of age and the second dose at 4 through 6 years of age. If traveling, the Centers for Disease Control and Prevention (CDC) recommends infants 6–11 months old receive an early dose of the MMR vaccine. The child will still need to get the two regular doses to be fully protected.

April is Alcohol Awareness Month. It is a time to learn about alcohol use, its impact on health, and available resources. For some people, alcohol can become a serious health concern. Nearly one in 10 adults in the United States lives with Alcohol Use Disorder (AUD). AUD is a medical condition that affects brain chemistry, decision-making, and overall well-being. Recovery is possible, and help is available

Every April, Black Maternal Health Week (BMHW) serves as a powerful call to action, highlighting the urgent need to address disparities in maternal health outcomes for Black women. Black Maternal Health Week is more than a week of awareness - it is a movement advocating for justice, equity, and dignity in maternal care.

To ensure timely processing and avoid delays, providers should limit all prior authorization fax transmissions to 75 pages or less. Faxes exceeding 75 pages may be delayed or fail to process, which could impact our ability to efficiently and comprehensively process the request.

LONG ISLAND CITY, NY [August 13, 2025] – As summer winds down and families prepare for the return to school, Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, is reminding parents and caregivers to take steps to ensure children are physically, emotionally, and mentally ready for the new academic year.

In an effort to streamline provider demographic changes and provider termination requests, Fidelis Care has created two new electronic forms for providers to use.

Availity experts are hosting several live webinar sessions in the month of August to assist Fidelis Care providers with navigation of Availity Essentials. Space is limited, save your seat today!

The following section of the Fidelis Care authorization grids have been updated effective September 1, 2025.