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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

A New Security Step Is Coming Soon

To help protect sensitive information and meet New York requirements, we're adding multi-factor authentication (MFA) to the Wellcare and Fidelis Care provider portals. It's a quick, familiar verification step that makes signing in more secure while keeping the process simple.

Check out details about the upcoming login update.


LATEST NEWS


11/13/2025 • Posted by Provider Relations
Fidelis Care would like to inform our providers of plan changes that will be effective January 1, 2026.
11/6/2025 • Posted by Provider Relations
Fidelis Care is postponing the new Group and Family Therapy authorization requirements.
11/5/2025 • Posted by Provider Relations
Fidelis Care would like to remind providers of New York State Medicaid reimbursement policy for x-ray examinations performed during the same visit.
11/4/2025 • Posted by Provider Relations
Fidelis Care is committed to supporting continued access to telehealth services.
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Latest Provider Bulletin

 


Provider Bulletin Archives ➔


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Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.