The Fidelis Care Blog

At Brave Health, we are committed to making high-quality behavioral healthcare accessible to those who need it most. As a virtual provider of mental healthcare, we offer telehealth services designed to remove barriers to access, ensuring individuals receive support regardless of location, transportation, or time constraints. Our partnership with Fidelis Care allows us to extend these critical services to Medicaid members across New York, providing them with high-quality, effective, and timely care.

I cherish being a social worker. It has helped me become a better person who is more patient and resilient. I started in the social work profession as an HIV caseworker at an organization that assisted the immigrant population. My role involved addressing barriers to healthcare access. I then transitioned into the role of a medical social worker at a community health center. This experience allowed me to work with patients across different age groups, including children, adults, and the elderly.

National Poison Prevention Week is March 16-22, 2025. The annual observance reminds us to keep children safe from poisons. Kids are curious and like to explore their home. Each year, thousands of kids go to the emergency room after ingesting harmful substances, according to the National Institutes of Health (NIH). These range from medications to cleaning products to batteries. Parents can take some easy steps to avoid accidental poisonings around the home.

March is Social Work Month, a time to reflect on the invaluable contributions that social workers make to individuals and communities. At Greater Mental Health of New York*, we believe that everyone deserves greater mental health – and our team of passionate and dedicated social workers helps make this possible every day.

Good sleep is part of a healthy lifestyle. But did you know that there’s a big connection between sleep and emotional well-being? Research and scientific agencies, like the World Health Organization, Centers for Disease Control and Prevention, and National Institutes of Health agree that sleep and mental health are closely related. Here are some commonly asked questions and answers about sleep:

LONG ISLAND CITY, NY [August 13, 2025] – As summer winds down and families prepare for the return to school, Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, is reminding parents and caregivers to take steps to ensure children are physically, emotionally, and mentally ready for the new academic year.

In an effort to streamline provider demographic changes and provider termination requests, Fidelis Care has created two new electronic forms for providers to use.

Availity experts are hosting several live webinar sessions in the month of August to assist Fidelis Care providers with navigation of Availity Essentials. Space is limited, save your seat today!

The following section of the Fidelis Care authorization grids have been updated effective September 1, 2025.

As part of our ongoing Payment Integrity Program, a new initiative will begin September 1, 2025.