Fidelis Care would like to remind our providers of plan changes for Ambetter From Fidelis Care and Essential Plans in response to a recent NY Senate Bill addressing copayments for PrEP and PEP medications.

Beat the Heat: Tips on Staying Safe Over the Summer

6/12/2025 • Posted by Fidelis Care

Did you know that heat is the leading weather-related killer in the United States? Most heat-related deaths are preventable. This summer, Fidelis Care is sharing ways to stay safe and healthy in the heat and sun.

Urgent and Concurrent Authorization Request Submission Methods

6/11/2025 • Posted by Provider Relations

Fidelis Care would like to remind providers that Urgent and Concurrent Authorization Requests cannot be submitted through the Provider Portal, as this will cause delays in processing.

6/5/2025 • Posted by Provider Relations

Fidelis Care received notice from New York State Office of Addiction Services and Support (OASAS), that providers are required to bill OTP bundle services under the APG methodology effective November 3, 2025.

New! Health Savings Unit (HSU) Recovery Letters Now Available on the Provider Portal

6/3/2025 • Posted by Provider Relations

You asked and we listened! Fidelis Care is pleased to announce that Health Savings Unit (HSU) Recovery letters are now available on Provider Access Online, Fidelis Care’s Provider Portal, in the File Download section.

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