To ensure timely processing and avoid delays, providers should limit all prior authorization fax transmissions to 75 pages or less. Faxes exceeding 75 pages may be delayed or fail to process, which could impact our ability to efficiently and comprehensively process the request.

Back to School Basics: Ensuring a Safe and Healthy Start to the School Year

8/13/2025 • Posted by Fidelis Care

LONG ISLAND CITY, NY [August 13, 2025] – As summer winds down and families prepare for the return to school, Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, is reminding parents and caregivers to take steps to ensure children are physically, emotionally, and mentally ready for the new academic year.

Provider Demographic Change and Termination Request Forms

8/11/2025 • Posted by Provider Relations

In an effort to streamline provider demographic changes and provider termination requests, Fidelis Care has created two new electronic forms for providers to use.

Availity Essentials Live Webinars for Fidelis Care Providers

8/6/2025 • Posted by Provider Relations

Availity experts are hosting several live webinar sessions in the month of August to assist Fidelis Care providers with navigation of Availity Essentials. Space is limited, save your seat today!

Medicare Prior Authorization Updates

8/1/2025 • Posted by Provider Relations

The following section of the Fidelis Care authorization grids have been updated effective September 1, 2025.

...