The Fidelis Care Blog

Every year, during the first week of October, we celebrate National Primary Care Week. It’s a time to say “thank you” to the doctors, physician assistants, nurses, and healthcare teams that help keep us healthy every day

Mental Illness Awareness Week is a time to learn how mental health affects every part of our lives, including our physical health. People living with serious mental illness often face big challenges when it comes to staying healthy. Many don’t get regular checkups or see a doctor when they need to. This can lead to health problems that go unnoticed and untreated.

Substance use disorder (SUD) affects many people. It can happen in any family, workplace, or neighborhood. At Fidelis Care, we believe alcohol or drug addiction is not a personal failure. We also know that people need help, not judgment. Why Prevention Matters Addiction often starts quietly. It can begin with stress, trauma, or mental health problems that aren’t treated. That’s why we focus on stopping addiction before it starts. We look for warning signs early. We help people get care that respects their culture and background. We also build support systems with family, friends, and the community

October is Health Literacy Month. It’s a great time to learn how to understand and use health information. Being health literate means you can find, understand, and use information to make good decisions about your health. It can help you: • Read medication labels • Pick a health plan • Ask your doctor questions

Hispanic Heritage Month is a time of reflection, celebration, and unity. For me, it is deeply personal, a reminder of the strength, resilience, and cultural pride that defines our community. It is also a call to action to honor our heritage not only with words, but through efforts that uplift the health and well-being of Hispanic families across New York and beyond.

Annual cultural competency training for participating providers is required by the New York State Department of Health.

Fidelis Care would like to inform our providers of plan changes that will be effective January 1, 2026.

LONG ISLAND CITY, N.Y., Nov. 7, 2025 – Ambetter from Fidelis Care — offered by Fidelis Care, a Centene Corporation company — will offer a variety of affordable health insurance plans to New York residents in 56 counties for plan year 2026. The open enrollment period for the NY State of Health (the New York State Based Exchange) runs from Nov. 1, 2025, through Jan. 31, 2026. Enroll by Dec. 15, 2025, for coverage starting Jan. 1, 2026.

Fidelis Care is postponing the new Group and Family Therapy authorization requirements.

Managing diabetes can feel challenging — but you don’t have to do it alone. With the right care, daily habits, and support, you can live a healthy and active life. At Fidelis Care, we’re here to help you take meaningful steps toward better health.