The Fidelis Care Blog

With all the increases in technology, it’s easy to forget that healthcare starts with the people who show up every day wanting to make a difference. At Fidelis Care, we are proud to work with caring and conscientious doctors across New York State.

March is Endometriosis Awareness Month. Fidelis Care sat down with one of the experts in our provider network, Dr. Katherine Cartwright of Albany Obstetrics and Gynecology, to learn and share about this painful condition affecting one in 10 women in their reproductive years. Q: What is endometriosis? Dr. Cartwright: Endometriosis is when cells that look and act like the lining of the uterus grow outside the uterus. Most of the time these cells are in the pelvis — on the ovaries, fallopian tubes, or the outer surface of the uterus. They can also show up on the bladder or bowel. More rarely, they’re

National Poison Prevention Week March 15-21. It’s a good time to talk about an important but often overlooked safety issue: accidental poisoning. Many poison emergencies happen at home, and adults can help prevent them. Here are a few simple steps to protect you, your children, and your loved ones. Common Poison Risks at Home Poisoning can happen when everyday items are used the wrong way or stored unsafely. Common causes include: Medications, both prescription and over the counter Cleaning products and laundry pods Pesticides and bug sprays Alcohol and vaping liquids Carbon monoxide from gas appliances Even small amounts of these items can

During Women’s History Month, Fidelis Care is proud to recognize our 2026 Women of Impact. These leaders and changemakers strengthen our communities every day and help expand opportunities, uplift families, and inspire meaningful progress. We celebrate them for the dedication and compassion that help move our mission forward.   Xiomara Castro  Site Director, Westchester Community Health Center-Yonkers  Xiomara Castro is dedicated to expanding access to quality, preventive healthcare in the Yonkers community. As Site Director of Westchester Community Health Center, she ensures patients receive comprehensive care that supports both physical and mental well-being. Passionate about serving vulnerable populations, Xiomara believes preventive care

  We all know it’s important to get a good night’s sleep. We usually notice how important sleep is when we don’t get enough of it. We feel tired, cranky and maybe a little sick. In fact, sleep is key to our well-being. Studies show that good sleep helps: Energy Keeping a healthy weight Heart rate, blood pressure, blood sugar and hormones The ability to fight off sickness and heal from injuries Focus, memory and other brain functions Mental health, like our moods and ability to cope with stress Good sleep isn’t just about how many hours you sleep. It’s also about how

Fidelis Care is pleased to announce a new addition to the Provider Manual—the Quality Policy.

Fidelis Care’s Pharmacy Services would like to provide clarification on how medications are covered under member’s medical and pharmacy benefits.

NY State of Health has notified health plans and members of Essential Plan 200-250 (also known as Essential Plan 5) that plan coverage will end. The last day of coverage is June 30, 2026.

You asked and we listened! Fidelis Care is pleased to announce that Authorization Determination letters on Fidelis Care’s Provider Portal, will now indicate if the letter is an Initial Adverse Determination (IAD) or a Final Adverse Determination Letter (FAD).

If you often have stomach pain, bloating, or trouble going to the bathroom, you are not alone. Many people live with a condition called irritable bowel syndrome, or IBS. IBS affects how food moves through your intestines. It can make your stomach feel uncomfortable or even painful at times. The good news is that IBS is not dangerous, and it does not lead to serious diseases. What does IBS feel like? IBS can feel different for everyone. For many people, it starts with stomach pain or cramping. You might feel bloated, like your stomach is full or tight. Gas is also common. You may