2/6/2024
• Posted by Provider Relations
Fidelis Care is pleased to inform you that the medical record request letter and details for 2023 HEDIS/QARR have been posted on our Provider Portal, Provider Access Online (PAO).
2/2/2024
• Posted by Provider Relations
Fidelis Care is pleased to announce a new Prior Authorization Requirement Lookup Tool to help improve the experience of providers. The new, web-based tools will help providers determine which procedure codes require pre-authorization for Medicaid (including Child Health Plus and HARP products), Medicare, Essential Plans, and Qualified Health Plans (Ambetter from Fidelis Care).
1/31/2024
• Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective March 1, 2024.
1/30/2024
• Posted by Provider Relations
Fidelis Care will host two unique Provider Office Hours in February 2024. During the interactive Zoom sessions, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.
1/30/2024
• Posted by Provider Relations
Fidelis Care would like to remind our providers of new fax numbers being used throughout the organization. Please begin using the fax numbers listed below immediately.
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