The Fidelis Care Blog

The Fidelis Care ‘Veggies to Go’ program distributed 1,895 bags of healthy food to individuals and families in need during its 2024 season. That adds up to a total nearly 80,000 pounds of fresh fruits and vegetables given away since the program began in 2022. Veggies to Go addresses nutrition and food insecurity in urban and rural communities across New York State. “Nutrition is healthcare,” said Fidelis Care Sales and Marketing Director Shannon Lombardo. “We know that one bag of fresh fruits and vegetables is not going to solve a family’s food insecurity. But the Fidelis Care Veggies to Go program is a great way to connect people with resources and agencies that can help address their longer term needs.”

Have you felt unusually sad or depressed recently? If so, you may have seasonal affective disorder (SAD). SAD is a type of depression that usually starts in the late fall or early winter. Factors like shorter days, less sunlight, and changes in biological or bodily rhythms may lead to SAD. Millions of Americans are estimated to have SAD. Women are four times more likely than men to be diagnosed with SAD.

In observance of National Rural Health Day November 21, Fidelis Care has awarded $128,000 in rural health grants to nine community-based organizations. The grants aim to assist organizations that support health and wellness in rural communities across New York, with an emphasis on serving high-need, low-income individuals and their families.

Fidelis Care will host three Provider Office Hours in July 2025. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

As we spend time outside this summer, Fidelis Care is sharing ways to help enjoy pest-free outdoor living. 1. Use insect repellent. Ticks and mosquitoes carry diseases and can cause serious health risks. Apply insect repellent to your skin and clothing to lower your risk. 2. Remove or avoid standing water. Mosquitoes lay eggs in standing water. Lower your chances of being bitten by removing standing water (birdbaths, ponds, and planters) from your backyard.

Fidelis Care would like to remind our providers of plan changes for Ambetter From Fidelis Care and Essential Plans in response to a recent NY Senate Bill addressing copayments for PrEP and PEP medications.

Did you know that heat is the leading weather-related killer in the United States? Most heat-related deaths are preventable. This summer, Fidelis Care is sharing ways to stay safe and healthy in the heat and sun.

Fidelis Care would like to remind providers that Urgent and Concurrent Authorization Requests cannot be submitted through the Provider Portal, as this will cause delays in processing.