The Fidelis Care Blog

The following section of the Fidelis Care authorization grids has been updated effective June 1, 2026.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.

Our skin protects us every day. It protects us at work, at play, and when we spend time outdoors. While skin cancer is common, it is often preventable. Skin cancer is easier to treat when found early. Knowing what to look for and how to protect your skin can help keep you healthy. Common Skin Cancer Myths and Facts Myth: Only people with fair skin get skin cancer. Fact: Skin cancer can affect people of all skin tones. It is often found later in people with darker skin,

Fidelis Care is continuing efforts to ensure compliance with Electronic Visit Verification (EVV) requirements under the 21st Century Cures Act. As part of this work, Fidelis Care has partnered with HHAeXchange (HHAX), a home care management solutions vendor.

At Fidelis Care, provider feedback is essential to how we improve our programs, processes, and overall experience working with our network. To support more frequent and meaningful collaboration, we’re excited to introduce the Provider Advisory Community—a new online forum designed specifically for providers.