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LATEST NEWS


8/15/2023 • Posted by Provider Relations
Earlier this year, the Biden Administration announced that the federal Public Health Emergency (PHE) related to the COVID-19 pandemic ended on May 11, 2023.
8/14/2023 • Posted by Fidelis Care
Fidelis Care would like to inform our providers of new fax numbers being used throughout the organization. Please begin using the fax numbers listed immediately.
8/14/2023 • Posted by Provider Relations
Fidelis Care would like to notify our providers that Babylon Health’s telehealth services are no longer available as of August 7, 2023.
8/9/2023 • Posted by Provider Relations
Providers are required to maintain up-to-date demographic information to ensure efficient and timely processing of claims, accurate provider directory information, and appropriate contact information for communication.
8/1/2023 • Posted by Provider Relations
As your health plan partner, Fidelis Care would like to share critical information about changes underway in Medicaid Managed Care, Essential Plan, Child Health Plus, HARP, and MLTC programs across New York State.
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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Member Renewal Information

Health insurance will no longer be automatically renewed for Medicaid Managed Care, Essential Plan, Child Health Plus, or HealthierLife members.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

 

 

 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.