Important Email Update

Emails sent before January 21, 2026 from noreply@email.fideliscare.org have broken links.

Questions? We’re here to help.

Fidelis Care Member Services

Toll Free, Available 24/7

Call 1-888-FIDELIS; (1-888-343-3547); TTY: 711.

Helpful Services for Fidelis Care Members

Fidelis Care members have access to helpful services to make taking care of you and your family’s health easier.

Helpful Tools for Everyone

• Find a Doctor
• Contact Us
• Find an Office
• Insurance Terms Explained
• Qualifying Life Events
• Health Resources
• Diversity, Equity, and Inclusion
• Speak with a Representative

Shopping for a Plan

• Help Me Find a Plan
• Get Coverage

For Medicare

• Find a Medicare Representative
• Help Me Find a Medicare Plan
• Online Medicare Application
• Mail Order Pharmacy Program
• Medicare & Dual Advantage Plans
• D-SNP Benefits
• OTC Benefits

For Fidelis Care Members

• Make a Payment
• Member Portal
• Member Resources
• Member Portal Resources
• Mail Order Pharmacy Program
• Prescription Drug Coverage Determination

Members may unsubscribe by:

• Calling the phone number on the back of their Member ID card to speak with Member Services;
  or
• Clicking “Unsubscribe” in any email sent from noreply@email.fideliscare.org on or after January 21, 2026.

Provider Resources and Tools 

Below is a quick list of commonly-used resources and helpful tools:

For Providers

• Provider Portal
• Provider Relations
• Manuals, Forms and Policies
• Authorization Grids
• Electronic Transactions
• Provider Bulletins

Providers may unsubscribe by:

• Clicking “Unsubscribe” in any email sent from  noreply@email.fideliscare.org on or after January 21, 2026.