The Fidelis Care Blog

Do you suffer from allergies every spring? Then it’s time to play defense. Think of pollen as an opponent you’re trying to beat in a game. If you don’t have your defense team in line when the pollen attacks, then the pollen’s sure to win. You can improve your chances of staying in the game by getting your defense team ready. In allergy season, that means taking your medication early. Even if you don’t feel symptoms from spring allergies yet, starting medication early can help you feel better as allergy season gets worse. Allergy medications like antihistamines work best when they have time

Each April, Black Maternal Health Week calls national attention to one of the most persistent public health inequities in the United States. Black women remain three to four times more likely to die from pregnancy-related causes than white women, regardless of income or education. A significant portion of these deaths happen weeks or even months after childbirth, highlighting longstanding gaps in postpartum care and the broader social conditions that shape maternal health outcomes. In response to these realities, Divine Harlem, a community-rooted maternal health initiative based in Harlem and working across New York City, has developed a framework we describe as

If you often have stomach pain, bloating, or trouble going to the bathroom, you are not alone. Many people live with a condition called irritable bowel syndrome, or IBS. IBS affects how food moves through your intestines. It can make your stomach feel uncomfortable or even painful at times. The good news is that IBS is not dangerous, and it does not lead to serious diseases. What does IBS feel like? IBS can feel different for everyone. For many people, it starts with stomach pain or cramping. You might feel bloated, like your stomach is full or tight. Gas is also common. You may

Each April, Arab American Heritage Month is a meaningful time for me to reflect on my roots in Morocco, my journey, and the values that shape both my personal and professional life. As someone with proud Arab roots, I carry with me a deep appreciation for family, resilience, hospitality, and hard work. These values guide me every day. Growing up connected to my Arab heritage taught me the importance of community. In our culture, relationships matter. We check on one another, we support one another, and we show up when it counts. That sense of responsibility toward others has had a

With all the increases in technology, it’s easy to forget that healthcare starts with the people who show up every day wanting to make a difference. At Fidelis Care, we are proud to work with caring and conscientious doctors across New York State.

Effective August 17th, 2026, Pre- and Post-Decision Peer-to-Peer (P2P) discussions will no longer result in reconsideration of inpatient and post-acute care authorization determinations. Any reconsideration of an adverse coverage determination will instead be managed exclusively through the formal appeals process.

Fidelis Care would like to remind providers of the importance of using the appropriate submission process when requesting an expedited authorization review.

To better protect information and meet state requirements, we’re adding an extra layer of security when you log in to the secure Wellcare and Fidelis Care provider portals. We know logging in is part of your daily workflow, and this update is designed to add security while keeping the process simple and familiar.

As you may be aware, Section 12006 of the 21st Century Cures Act, along with CMS guidance, required states to implement Electronic Visit Verification (EVV) for Personal Care Services by January 1, 2021, and for Home Health Care Services by January 1, 2023.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.