The Fidelis Care Blog

Communities around the world celebrate Lunar New Year as a time of renewal, reflection, and togetherness. Lunar New Year is observed by millions across diverse cultures, including Chinese, Korean, Vietnamese, Mongolian, Malaysian, Singaporean, Thai, Filipino, and others. This vibrant holiday marks the beginning of a new lunar calendar cycle and is rich with traditions that emphasize family, prosperity, and good health. Fidelis Care celebrates the rich cultural heritage that shapes this holiday and recognizes its universal themes of wellness and connection.

Every third Monday of January, we celebrate Dr. Martin Luther King Jr. Day to honor a monumental leader who fought for justice and equality. Dr. King strived to make sure everyone, no matter their background, has the same opportunities in life. This included having access to quality healthcare, which he believed was one of the most important ways to achieve fairness.

Winter is in full swing, and the temperatures have been dropping. Here are a few tips for safety at home, on the road, and when you go outside.

Obesity is associated with a range of diseases, including type 2 diabetes, heart disease, sleep apnea, and some cancers. Weight loss can improve blood pressure, cholesterol, and blood sugar levels. Even a small loss can make a difference. For example, a 5% weight reduction for a person who weighs 200 pounds is 10 pounds. This change could lower the risk for some chronic diseases. Approximately 2 out of every 3 adult New Yorkers are overweight or have obesity. Over 49% of adults in the United States are trying to lose weight.

January is Cervical Health Awareness Month. Prevention and screening are the most important ways to fight cervical cancer. If you have not gotten screened or vaccinated, making an appointment with your healthcare provider is strongly recommended. Proper screening and vaccination can help prevent advanced cervical cancer from developing.

Each August, we celebrate National Health Center Week to recognize the people and places that help keep our communities healthy. Health centers are more than just clinics, they are trusted neighbors that provide comprehensive care to millions of families, regardless of their income or background.

Fidelis Care would like to announce a new Explanation of Benefit (EOB) adjustment reason code that will be applied to claims where Fidelis Care has received a primary carrier payment.

Each year, National Breastfeeding Month in August offers a chance to celebrate the strength, resilience, and nurturing power of mothers, and to recognize the community efforts that make breastfeeding success possible. At Oswego County Opportunities, Inc. (OCO), we know that breastfeeding is about more than milk, it’s about connection, healing, and the foundation of lifelong health.

Fidelis Care will host three Provider Office Hours in August 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The following section of the Fidelis Care authorization grids have been updated effective September 1, 2025.