The Fidelis Care Blog

May is Healthy Vision Month. This is a great opportunity to learn how to keep your eyes healthy and safe. The National Eye Institute encourages you to: • Get an eye exam. This is the best way to check your vision and know if your eyes are healthy. Talk to your eye doctor about how often you should have one. • Live a healthy lifestyle. Maintain a healthy weight and eat foods like fish and dark leafy green vegetables to lower your risk of eye disease. Don't smoke. Smoking is as bad for your eyes as it is for the rest of your body.

May is Arthritis Awareness Month. It’s a time to spread awareness about the millions of people living with arthritis and share resources for help managing this chronic condition. At Fidelis Care, we’re committed to helping our members navigate their health with confidence, and that includes supporting those affected by arthritis.

May is National Stroke Awareness Month. It's a time to raise awareness about the symptoms and treatment for stroke. Stroke is the fifth leading cause of death in the United States. It is also a leading cause of disability.

In accordance with Chapter 645 of the Laws of 2005, the New York State (NYS) Medicaid program does not cover prescription or physician-administered drugs used for the treatment of sexual dysfunction (SD) or erectile dysfunction (ED).

If you or someone you love has chest pain, going to the emergency room can feel scary. Knowing what will happen can help you feel safer. When you arrive, the doctors and nurses will work fast to check your heart. 1. Quick Check When You Arrive A nurse will ask how you feel and how bad the pain is. If the pain sounds serious, you will be seen right away. They might put a monitor on you to check your heart rate and oxygen. 2. Heart Test (EKG) You will likely get a heart test within 10 minutes. The test is called an electrocardiogram

History is made of fine details that form a much larger picture. These intricate lines and strokes shape who we are. February commemorates the rich Black history that has allowed me to stand in my achievements today. This month reminds me of my mission: to pour into my community.

Fidelis Care is committed to strengthening our partnership with providers and enhancing the overall experience when addressing claims related concerns. As part of this ongoing effort, we are introducing a new Fidelis Care Claims Inquiry Template, which will be required beginning March 1, 2026 for all claims inquiries submitted after the standard appeals process has been completed.

Fidelis Care would like to remind our provider community of the required protocols for submitting corrected claims and to clarify how these differ from appeals. Following these guidelines helps ensure timely and accurate claims processing.