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The Fidelis Care Blog


5/2/2025 • Posted by Susan Christian, Aging Services Specialist, Niagara County Office for the Aging • in Caregiver Support
With baby boomers turning 60 and older, more family members are helping to care for aging parents or loved ones. It’s a big job, but there are ways to make it easier and keep your parents living independently for as long as possible. Caring for aging parents can mean helping with things at home or in the community—like cooking, cleaning, or just being there for them. It’s not always easy, though.
5/1/2025 • Posted by Fidelis Care • in Health and Wellness, Women's Health
Do you feel tired a lot? Sleep, stress, and hormones all work together to keep us healthy and happy. When they get out of balance, it can cause problems for our body and mind. If we learn how they connect, we can find ways to feel better.
5/1/2025 • Posted by Dr. Lisa Moreno, Pediatrician and Medical Director at Fidelis Care • in Children's Health, Health and Wellness
Asthma and allergies can worsen with the warmer weather. Weeds, trees, grass, and other plants begin to bloom. They spread pollen and other allergens. Allergies are one of the most common chronic diseases. They are caused by the immune system’s reaction to allergens. Allergy symptoms happen when a person with an allergy comes into contact with the allergen. This can happen by touching, eating, or breathing in an allergen.
4/29/2025 • Posted by Fidelis Care • in Health and Wellness
Today is National Fentanyl Awareness Day. This is a day to understand and protect our communities from the deadly threat of illegal fentanyl and counterfeit prescription pills. Fentanyl is a synthetic opioid that is stronger than morphine and heroin. It is used to medically manage severe pain, often after surgery or for some cancer patients. Illegal fentanyl causes overdose deaths. It is often mixed with other drugs, making them more potent and dangerous. It’s important to know how to prevent an overdose, recognize signs of an overdose, and what life-saving measures are available.
4/28/2025 • Posted by Fidelis Care • in Health-Related Social Needs, In The Community
Fidelis Care and nonprofit maternal health organization Mom Starts Here recently partnered to open a Baby Item Network supplies closet at the Fidelis Care Utica Community Office. It’s free to all Medicaid recipients.
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1/13/2026 • Posted by Provider Relations
Fidelis Care is pleased to announce that providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately.
1/12/2026 • Posted by Provider Relations
Recent changes for the 2026 Health Insurance Marketplace may affect eligibility for members at health plans across the nation.
1/8/2026 • Posted by Provider Relations
We want to inform you that we are currently experiencing high call volumes in our Provider Contact Center, which are impacting wait times.
1/8/2026 • Posted by Provider Relations
Special Supplemental Benefits for the Chronically Ill (SSBCI) can be offered to Medicare Advantage (MA) members who have one or more complex chronic conditions, are at high risk for hospitalization or adverse health outcomes and require intensive care coordination.
1/7/2026 • Posted by Fidelis Care
January is Cervical Cancer Awareness Month. Cervical cancer affects thousands of Americans each year, but it’s something you can prevent. Stay healthy by: * Getting vaccinated * Having regular preventive tests or screenings * Practicing safe sex Preventive tests and screenings are offered at no additional cost to eligible Fidelis Care members.
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