The Fidelis Care Blog

April is Alcohol Awareness Month. It is a time to learn about alcohol use, its impact on health, and available resources. For some people, alcohol can become a serious health concern. Nearly one in 10 adults in the United States lives with Alcohol Use Disorder (AUD). AUD is a medical condition that affects brain chemistry, decision-making, and overall well-being. Recovery is possible, and help is available

Every April, Black Maternal Health Week (BMHW) serves as a powerful call to action, highlighting the urgent need to address disparities in maternal health outcomes for Black women. Black Maternal Health Week is more than a week of awareness - it is a movement advocating for justice, equity, and dignity in maternal care.

In observance of National Minority Health Month this April, Fidelis Care is raising awareness about the health disparities facing minorities. According to the Centers for Disease Control and Prevention (CDC), minority groups are more likely to have chronic conditions such as diabetes, heart disease, and obesity.

LONG ISLAND CITY, NY (April 9, 2025) Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, is pleased to highlight the updated income guidelines for the Essential Plan through NY State of Health, adjusted to reflect changes in the federal poverty level. The federal poverty level determines income eligibility for public health insurance programs in New York State, including the Essential Plan. The Essential Plan aims to bridge the gap for those who may not qualify for Medicaid Managed Care but still need access to quality, low-cost health insurance.

April is frequently regarded as a time of rebirth, heralding the arrival of spring. During this month, flowers begin to bloom, birds fill the air with song, and the sun shines brightly, symbolizing renewal, growth, and new beginnings. And April is recognized as Counseling Awareness Month, highlighting the importance of mental health and support.

The following sections of the Fidelis Care authorization grids have been updated effective January 1, 2026.

Fidelis Care celebrated the grand reopening of its newly renovated Flushing Community Office with a ribbon cutting ceremony featuring local leaders and community partners. The office is fully staffed with culturally sensitive, multilingual representatives who can help answer questions about enrolling, renewing, or understanding plan benefits.

Fidelis Care will host two Provider Office Hours in December 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Access to quality care is important to eliminate health disparities and increase the quality and years of healthy life for all New Yorkers. The NYSDOH requires that certain Access and Availability Standards be met by PCPs, OB/GYNs, specialists, and behavioral health providers where applicable.

Fidelis Care has been made aware of an issue affecting providers who are unable to obtain authorizations through the Evolent/RadMD portal due to their NPI or TIN not appearing in the system.