The Fidelis Care Blog

Do you feel tired a lot? Sleep, stress, and hormones all work together to keep us healthy and happy. When they get out of balance, it can cause problems for our body and mind. If we learn how they connect, we can find ways to feel better.

Asthma and allergies can worsen with the warmer weather. Weeds, trees, grass, and other plants begin to bloom. They spread pollen and other allergens. Allergies are one of the most common chronic diseases. They are caused by the immune system’s reaction to allergens. Allergy symptoms happen when a person with an allergy comes into contact with the allergen. This can happen by touching, eating, or breathing in an allergen.

Today is National Fentanyl Awareness Day. This is a day to understand and protect our communities from the deadly threat of illegal fentanyl and counterfeit prescription pills. Fentanyl is a synthetic opioid that is stronger than morphine and heroin. It is used to medically manage severe pain, often after surgery or for some cancer patients. Illegal fentanyl causes overdose deaths. It is often mixed with other drugs, making them more potent and dangerous. It’s important to know how to prevent an overdose, recognize signs of an overdose, and what life-saving measures are available.

Fidelis Care and nonprofit maternal health organization Mom Starts Here recently partnered to open a Baby Item Network supplies closet at the Fidelis Care Utica Community Office. It’s free to all Medicaid recipients.

Fidelis Care opened its 2025 Veggies to Go produce giveaway season by distributing more than 150 bags of fresh fruits and vegetables at events hosted by Genesee ACE Employment in Batavia on March 15 and the Watertown YMCA on March 26. Veggies to Go addresses nutrition and food insecurity in urban and rural communities across New York State.

Substance use disorder (SUD) affects many people. It can happen in any family, workplace, or neighborhood. At Fidelis Care, we believe alcohol or drug addiction is not a personal failure. We also know that people need help, not judgment. Why Prevention Matters Addiction often starts quietly. It can begin with stress, trauma, or mental health problems that aren’t treated. That’s why we focus on stopping addiction before it starts. We look for warning signs early. We help people get care that respects their culture and background. We also build support systems with family, friends, and the community

Fidelis Care will host three Provider Office Hours in October 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

October is Health Literacy Month. It’s a great time to learn how to understand and use health information. Being health literate means you can find, understand, and use information to make good decisions about your health. It can help you: • Read medication labels • Pick a health plan • Ask your doctor questions

The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2025.

LONG ISLAND CITY, NY (September 15, 2025) Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, is pleased to highlight the updated income guidelines for Child Health Plus through NY State of Health, adjusted to reflect changes in the federal poverty level. The federal poverty level determines income eligibility for public health insurance programs in New York State, including Child Health Plus.