The Fidelis Care Blog

National Pharmacy Week is a time to recognize the vital role pharmacists play in healthcare. We are educators, advocates, and problem-solvers. We are part of the care team, and we are committed to improving members’ lives. As we celebrate the week, I’m proud to reflect on my journey as a pharmacist and the incredible work being done by the Fidelis Care pharmacy team to support our members.

Every year, during the first week of October, we celebrate National Primary Care Week. It’s a time to say “thank you” to the doctors, physician assistants, nurses, and healthcare teams that help keep us healthy every day

Mental Illness Awareness Week is a time to learn how mental health affects every part of our lives, including our physical health. People living with serious mental illness often face big challenges when it comes to staying healthy. Many don’t get regular checkups or see a doctor when they need to. This can lead to health problems that go unnoticed and untreated.

Substance use disorder (SUD) affects many people. It can happen in any family, workplace, or neighborhood. At Fidelis Care, we believe alcohol or drug addiction is not a personal failure. We also know that people need help, not judgment. Why Prevention Matters Addiction often starts quietly. It can begin with stress, trauma, or mental health problems that aren’t treated. That’s why we focus on stopping addiction before it starts. We look for warning signs early. We help people get care that respects their culture and background. We also build support systems with family, friends, and the community

October is Health Literacy Month. It’s a great time to learn how to understand and use health information. Being health literate means you can find, understand, and use information to make good decisions about your health. It can help you: • Read medication labels • Pick a health plan • Ask your doctor questions

We are committed to making it easier for providers to access the information and tools they need to support our members. Based on feedback and ongoing review, we are making several updates to the Provider section of fideliscare.org.

During Women’s History Month, Fidelis Care is proud to recognize our 2026 Women of Impact. These leaders and changemakers strengthen our communities every day and help expand opportunities, uplift families, and inspire meaningful progress. We celebrate them for the dedication and compassion that help move our mission forward.   Xiomara Castro  Site Director, Westchester Community Health Center-Yonkers  Xiomara Castro is dedicated to expanding access to quality, preventive healthcare in the Yonkers community. As Site Director of Westchester Community Health Center, she ensures patients receive comprehensive care that supports both physical and mental well-being. Passionate about serving vulnerable populations, Xiomara believes preventive care

  We all know it’s important to get a good night’s sleep. We usually notice how important sleep is when we don’t get enough of it. We feel tired, cranky and maybe a little sick. In fact, sleep is key to our well-being. Studies show that good sleep helps: Energy Keeping a healthy weight Heart rate, blood pressure, blood sugar and hormones The ability to fight off sickness and heal from injuries Focus, memory and other brain functions Mental health, like our moods and ability to cope with stress Good sleep isn’t just about how many hours you sleep. It’s also about how

For many years, doctors believed colorectal cancer — cancer of the colon or rectum — mostly affected older adults. That idea is changing fast. In the United States, colon cancer is rising in people under age 50. At the same time, it is going down in people over 50. Why? Because more older adults are getting screened. Doctors can find and remove small growths before they turn into cancer. Why Colon Cancer Is Often Missed in Young People Here’s one of the most important, and frustrating, parts of the problem. When a 70-year-old has belly pain or rectal bleeding, doctors quickly think about cancer.

Fidelis Care is committed to ensuring accurate claims processing and compliance with state and federal requirements. Providers who identify an overpayment may self‑disclose and refund the amount owed by submitting a refund check along with the required documentation.