The Fidelis Care Blog

The beginning of the year is the perfect time to set new goals for a healthier life. Keeping a healthy weight is one way to keep your body well. Obesity: A Growing Concern Obesity means having too much body fat, which can hurt your health. • According to the New York State Department of Health, almost 1 out of 3 adults in New York State is obese. • Obesity can lead to problems like heart disease, diabetes, and cancer. • Obesity is often measured by body mass index (BMI). BMI considers a person's weight and height. Click here to find out your own BMI.

Have you recently started to experience feelings of sadness or depression? If so, you may have seasonal affective disorder (SAD), a type of depression that usually starts in the late fall or early winter. Factors like shorter days, less sunlight, and changes in biological or body rhythms may lead to SAD. It is estimated that SAD affects millions of Americans. Women are diagnosed with SAD more often than men. Know the Symptoms of SAD People with SAD experience mood changes and symptoms similar to depression. According to the National Institute of Mental Health (NIMH), a person may be diagnosed with SAD if they experience

A new year can feel like a clean slate — and a lot of pressure. If you’ve ever made resolutions only to feel defeated by February, you’re not alone. As a physician, I see real, lasting change happen mostly not through big overhauls, but through small, steady steps that add up over time. Here are a few simple ways to care for your health this year. Aim for progress, not perfection.

Fidelis Care celebrated the grand reopening of its newly renovated Flushing Community Office with a ribbon cutting ceremony featuring local leaders and community partners. The office is fully staffed with culturally sensitive, multilingual representatives who can help answer questions about enrolling, renewing, or understanding plan benefits.

Managing diabetes can feel challenging — but you don’t have to do it alone. With the right care, daily habits, and support, you can live a healthy and active life. At Fidelis Care, we’re here to help you take meaningful steps toward better health.

Effective August 17th, 2026, Pre- and Post-Decision Peer-to-Peer (P2P) discussions will no longer result in reconsideration of inpatient and post-acute care authorization determinations. Any reconsideration of an adverse coverage determination will instead be managed exclusively through the formal appeals process.

Fidelis Care would like to remind providers of the importance of using the appropriate submission process when requesting an expedited authorization review.

To better protect information and meet state requirements, we’re adding an extra layer of security when you log in to the secure Wellcare and Fidelis Care provider portals. We know logging in is part of your daily workflow, and this update is designed to add security while keeping the process simple and familiar.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.

July is National Minority Mental Health Awareness Month. This observance shines a light on the unique challenges faced by Black, Hispanic, and other communities of color, while calling for action to improve access, trust, and quality of care. At La Casa de Salud, a Fidelis Care behavioral health grant recipient, we focus on the whole person. Mental health shapes how we think, feel, make decisions, and care for ourselves. When mental health is not supported, everything else becomes harder. The Reality: Need Is High, Access Is Not Mental health challenges are common, but care does not reach everyone equally. Black and Hispanic communities