The Fidelis Care Blog

A new year can feel like a clean slate — and a lot of pressure. If you’ve ever made resolutions only to feel defeated by February, you’re not alone. As a physician, I see real, lasting change happen mostly not through big overhauls, but through small, steady steps that add up over time. Here are a few simple ways to care for your health this year. Aim for progress, not perfection.

Fidelis Care celebrated the grand reopening of its newly renovated Flushing Community Office with a ribbon cutting ceremony featuring local leaders and community partners. The office is fully staffed with culturally sensitive, multilingual representatives who can help answer questions about enrolling, renewing, or understanding plan benefits.

Managing diabetes can feel challenging — but you don’t have to do it alone. With the right care, daily habits, and support, you can live a healthy and active life. At Fidelis Care, we’re here to help you take meaningful steps toward better health.

Each November is Prematurity Awareness Month. A premature birth is a baby born before 37 weeks gestation. In the U.S., about one in 10 births are premature. Babies that are born preterm can face serious health problems, so maternal healthcare is important to reduce risk and help babies be the healthiest they can be because there is no single cause of preterm birth.

When someone you care about finds out they have breast cancer, it can be scary and confusing—for them and for you. You might not know what to say or how to help. But just being there for them can make a big difference. Here are some simple and kind ways to support a loved one during this tough time.

Having open conversations about health can make a big difference and help break the stigma around asking for help or going to the doctor. Men’s Health Month is a perfect time to remind men and boys that taking care of both physical and mental health is important. Why Preventive Care Matters Many health problems can be treated more easily when they are found early. That’s why regular checkups and screenings are important. “A common myth I hear is, ‘If I feel fine, I don’t need to see a doctor,’” Senior Medical Director Dr. Jermel Hawkins said. “This is untrue. Many diseases are silent

As a reminder, providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately. Through the Availity Essentials portal, CQV streamlines documentation and improves quality scores while reducing administrative burden.

The following section of the Fidelis Care authorization grids has been updated effective July 1, 2026.

Fidelis Care would like to remind providers of billing expectations related to contrast agents used in radiological testing, in alignment with New York State Medicaid guidance.

Effective July 1, 2026, the following procedures will be removed from prior authorization.