The Fidelis Care Blog

National Pharmacy Week is a time to recognize the vital role pharmacists play in healthcare. We are educators, advocates, and problem-solvers. We are part of the care team, and we are committed to improving members’ lives. As we celebrate the week, I’m proud to reflect on my journey as a pharmacist and the incredible work being done by the Fidelis Care pharmacy team to support our members.

Every year, during the first week of October, we celebrate National Primary Care Week. It’s a time to say “thank you” to the doctors, physician assistants, nurses, and healthcare teams that help keep us healthy every day

Mental Illness Awareness Week is a time to learn how mental health affects every part of our lives, including our physical health. People living with serious mental illness often face big challenges when it comes to staying healthy. Many don’t get regular checkups or see a doctor when they need to. This can lead to health problems that go unnoticed and untreated.

Substance use disorder (SUD) affects many people. It can happen in any family, workplace, or neighborhood. At Fidelis Care, we believe alcohol or drug addiction is not a personal failure. We also know that people need help, not judgment. Why Prevention Matters Addiction often starts quietly. It can begin with stress, trauma, or mental health problems that aren’t treated. That’s why we focus on stopping addiction before it starts. We look for warning signs early. We help people get care that respects their culture and background. We also build support systems with family, friends, and the community

October is Health Literacy Month. It’s a great time to learn how to understand and use health information. Being health literate means you can find, understand, and use information to make good decisions about your health. It can help you: • Read medication labels • Pick a health plan • Ask your doctor questions

Do you suffer from allergies every spring? Then it’s time to play defense. Think of pollen as an opponent you’re trying to beat in a game. If you don’t have your defense team in line when the pollen attacks, then the pollen’s sure to win. You can improve your chances of staying in the game by getting your defense team ready. In allergy season, that means taking your medication early. Even if you don’t feel symptoms from spring allergies yet, starting medication early can help you feel better as allergy season gets worse. Allergy medications like antihistamines work best when they have time

Each April, Black Maternal Health Week calls national attention to one of the most persistent public health inequities in the United States. Black women remain three to four times more likely to die from pregnancy-related causes than white women, regardless of income or education. A significant portion of these deaths happen weeks or even months after childbirth, highlighting longstanding gaps in postpartum care and the broader social conditions that shape maternal health outcomes. In response to these realities, Divine Harlem, a community-rooted maternal health initiative based in Harlem and working across New York City, has developed a framework we describe as

Fidelis Care's annual provider satisfaction survey will launch this month and we hope you’ll take a moment to share your feedback.

Fidelis Care would like to remind providers that it is appropriate to bill a problem oriented E&M on the same day as a surgical or preventive service when the issue is separate and significant.

Fidelis Care is pleased to announce a new addition to the Provider Manual—the Quality Policy.