The Fidelis Care Blog

February is Children’s Dental Health Month. It’s a great time to focus on the importance of good dental care for kids. Strong, healthy teeth help children speak clearly, chew their food, and feel confident when they smile. Building good habits early can prevent problems like cavities, gum disease, and pain.

Winter weather can be dangerous and hard to predict in New York State. With a little planning, you can help keep yourself, your family, and your home safe all winter long. Dress for the Cold It’s important to dress the right way in cold weather.

Every year on the third Monday in January, we honor Dr. Martin Luther King Jr., a leader who fought for justice and equality for all. His dream wasn’t just about civil rights, it was also about making sure everyone has the same chance to live a healthy life.

January is Cervical Cancer Awareness Month. Cervical cancer affects thousands of Americans each year, but it’s something you can prevent. Stay healthy by: * Getting vaccinated * Having regular preventive tests or screenings * Practicing safe sex Preventive tests and screenings are offered at no additional cost to eligible Fidelis Care members.

The beginning of the year is the perfect time to set new goals for a healthier life. Keeping a healthy weight is one way to keep your body well. Obesity: A Growing Concern Obesity means having too much body fat, which can hurt your health. • According to the New York State Department of Health, almost 1 out of 3 adults in New York State is obese. • Obesity can lead to problems like heart disease, diabetes, and cancer. • Obesity is often measured by body mass index (BMI). BMI considers a person's weight and height. Click here to find out your own BMI.

Fidelis Care would like to remind providers of the importance of using the appropriate submission process when requesting an expedited authorization review.

To better protect information and meet state requirements, we’re adding an extra layer of security when you log in to the secure Wellcare and Fidelis Care provider portals. We know logging in is part of your daily workflow, and this update is designed to add security while keeping the process simple and familiar.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.

July is National Minority Mental Health Awareness Month. This observance shines a light on the unique challenges faced by Black, Hispanic, and other communities of color, while calling for action to improve access, trust, and quality of care. At La Casa de Salud, a Fidelis Care behavioral health grant recipient, we focus on the whole person. Mental health shapes how we think, feel, make decisions, and care for ourselves. When mental health is not supported, everything else becomes harder. The Reality: Need Is High, Access Is Not Mental health challenges are common, but care does not reach everyone equally. Black and Hispanic communities

The following section of the Fidelis Care authorization grids has been updated effective July 1, 2026.