The Fidelis Care Blog

February is Children’s Dental Health Month. It’s a great time to focus on the importance of good dental care for kids. Strong, healthy teeth help children speak clearly, chew their food, and feel confident when they smile. Building good habits early can prevent problems like cavities, gum disease, and pain.

Winter weather can be dangerous and hard to predict in New York State. With a little planning, you can help keep yourself, your family, and your home safe all winter long. Dress for the Cold It’s important to dress the right way in cold weather.

Every year on the third Monday in January, we honor Dr. Martin Luther King Jr., a leader who fought for justice and equality for all. His dream wasn’t just about civil rights, it was also about making sure everyone has the same chance to live a healthy life.

January is Cervical Cancer Awareness Month. Cervical cancer affects thousands of Americans each year, but it’s something you can prevent. Stay healthy by: * Getting vaccinated * Having regular preventive tests or screenings * Practicing safe sex Preventive tests and screenings are offered at no additional cost to eligible Fidelis Care members.

The beginning of the year is the perfect time to set new goals for a healthier life. Keeping a healthy weight is one way to keep your body well. Obesity: A Growing Concern Obesity means having too much body fat, which can hurt your health. • According to the New York State Department of Health, almost 1 out of 3 adults in New York State is obese. • Obesity can lead to problems like heart disease, diabetes, and cancer. • Obesity is often measured by body mass index (BMI). BMI considers a person's weight and height. Click here to find out your own BMI.

Effective August 1, 2026, Fidelis Care will implement a new pre-pay claims review process for certain claims that may involve Third-Party Liability (TPL) or Workers' Compensation coverage. This initiative is designed to help ensure claims are billed to the appropriate payer and processed accurately.

Eating fresh fruits and vegetables is an important part of staying healthy. They provide our bodies helpful nutrients like vitamins, minerals and fiber. You may have seen news reports about an illness called cyclosporiasis. People can get cyclosporiasis after eating food or drinking water that has a tiny germ in it. Sometimes, this can happen with fresh produce. Fresh fruits and vegetables are still healthy choices. You can lower your risk of getting sick by washing, peeling and cooking them. What Are the Symptoms? The most common symptom is watery diarrhea. Other symptoms may include: Loss of appetite Stomach cramps Nausea Vomiting Tiredness Weight

Effective August 17th, 2026, Pre- and Post-Decision Peer-to-Peer (P2P) discussions will no longer result in reconsideration of inpatient and post-acute care authorization determinations. Any reconsideration of an adverse coverage determination will instead be managed exclusively through the formal appeals process.

Fidelis Care would like to remind providers of the importance of using the appropriate submission process when requesting an expedited authorization review.

To better protect information and meet state requirements, we’re adding an extra layer of security when you log in to the secure Wellcare and Fidelis Care provider portals. We know logging in is part of your daily workflow, and this update is designed to add security while keeping the process simple and familiar.