The Fidelis Care Blog

In observance of National Minority Health Month this April, Fidelis Care is raising awareness about the health disparities facing minorities. According to the Centers for Disease Control and Prevention (CDC), minority groups are more likely to have chronic conditions such as diabetes, heart disease, and obesity.

April is frequently regarded as a time of rebirth, heralding the arrival of spring. During this month, flowers begin to bloom, birds fill the air with song, and the sun shines brightly, symbolizing renewal, growth, and new beginnings. And April is recognized as Counseling Awareness Month, highlighting the importance of mental health and support.

Doctors play an important role in keeping people healthy. They provide expert care, guidance, and compassion to patients every day. In honor of National Doctors’ Day, Fidelis Care thanks doctors everywhere who make a difference in our communities. We visited with doctors from provider partners Compassionate Family Medicine in Syracuse, Polaris Healthcare Visiting Docs in Spring Valley, and WNY Medical in Buffalo to get their thoughts in observance of National Doctors’ Day.

The Essential Plan is a low-cost health insurance plan through NY State of Health, the Official Health Plan Marketplace. It has no monthly premium, no deductibles, and no or low out-of-pocket costs. The Essential Plan provides medical, dental, and vision coverage. Eligible individuals can include:

At Brave Health, we are committed to making high-quality behavioral healthcare accessible to those who need it most. As a virtual provider of mental healthcare, we offer telehealth services designed to remove barriers to access, ensuring individuals receive support regardless of location, transportation, or time constraints. Our partnership with Fidelis Care allows us to extend these critical services to Medicaid members across New York, providing them with high-quality, effective, and timely care.

Effective November 1, 2025, Fidelis Care will begin outreaching for additional clinical information if a member remains hospitalized beyond seven (7) days. This outreach will initiate a concurrent review to assess medical necessity and support discharge planning activities.

The following sections of the Fidelis Care authorization grids have been updated effective November 1, 2025.

Effective October 1, 2025, Ambetter from Fidelis Care will implement a Site of Care Optimization Program to promote cost-effective, high-quality care for members receiving infusion therapies.

The role of primary care providers in preventing vaccine-preventable diseases includes more than administering vaccines. Timely documentation in New York’s immunization registries (New York State Immunization Information System (NYSIIS) for providers outside New York City, and the Citywide Immunization Registry (CIR) for providers within New York City) is essential to protecting children and supporting public health.

In today’s healthcare landscape, effective coordination between primary care providers (PCPs) and specialists is essential for delivering safe, timely, and patient-centered care.